Sports / Mobile
When you use faristogel — whether you are checking your account wallet, completing a transaction via DANA or GoPay, or browsing the lobby — your personal data moves with you. This page explains exactly what we collect, why we collect it, and the choices you have over it.
We collect the information needed to operate your account and process transactions through the payment channels you choose — DANA, GoPay, or ShopeePay. That means account registration details, login activity, transaction records, and device information when you access faristogel on mobile or browser. We do not sell your personal data to third parties. Data we hold is used to verify your identity, process deposits and withdrawals through your linked e-wallet, provide account support, and meet obligations under applicable law. Retention periods depend on the type of record: active account data is held while your account remains open; transaction records tied to your DANA or GoPay history are retained as required by applicable financial regulations. Cookies and local storage are used to keep your session active across the lobby and to remember your device preferences. You can manage cookie settings through your browser, though disabling them may affect how the account dashboard loads. Availability of this service and the scope of data processing depends on local law and the eligible regions in which access is permitted.
DANA
GoPay
ShopeePay
Indonesia
Not every piece of data or every service falls under the same policy scope. Understanding the boundary helps you know where to look when a question comes up about your account, your payments, or third-party services you connect to faristogel.
Login activity, session tokens, device identifiers, and account settings you configure directly inside the faristogel dashboard are fully within scope. You can review and update most of these details from your account page after logging in.
Deposits and withdrawals processed through DANA, GoPay, or ShopeePay generate a transaction record on our side. This data is within scope. However, the records your e-wallet provider holds are governed by that provider's own privacy policy, not ours.
Data gathered through cookies, browsing behavior across lobby categories, and session preferences fall within scope. This is used to keep your account experience consistent across mobile and desktop access — not to profile or resell your data.
If you reach faristogel through a link on a third-party website, or if you use a payment channel app that connects externally, data handled by that external service is outside our policy scope. Check their privacy documentation directly for how your data is treated there.
You have real choices over the data we hold. Your account dashboard shows your transaction history, linked payment methods — including DANA and GoPay connections — and saved preferences. Reviewing those records does not require contacting support; log in and navigate to the account section to see what is on file. If something looks incorrect — a name, contact detail, or linked wallet — you can update it directly in the account settings, or raise a correction request through our support channel if the field is not editable in-dashboard. For broader questions about what data we hold on your account, you can contact us by email; we will respond within the period required under applicable law. If you want to close your account and request deletion of your personal data, that process is also initiated through support. Availability of specific rights depends on local law in your eligible region.
Log in to your faristogel account and open the account section. Your transaction history, linked payment methods, and session details are listed there without needing to contact anyone.
Account name, contact information, and linked wallet details can be updated in account settings. If a field is locked, submit a correction request through our support channel and we will process it accordingly.
Send your question to our privacy contact email. Include your registered account ID so we can locate your records quickly. We respond within the timeframe required under applicable regulation.
To close your account and initiate a data deletion request, contact support directly. The process covers account data, session history, and linked wallet associations held on our platform.
Privacy questions, correction requests, and account-data inquiries can be sent through the channels below. Include your registered account details so our team can locate your record without delay.
Send privacy-specific questions or correction requests to our support email address, listed in your account dashboard under the help section. We aim to respond within the period required by applicable law.
For quicker account-related questions — including confirming what data we hold or checking the status of a correction request — open the live chat from your logged-in account page.
Many privacy actions, including reviewing transaction records and updating your linked DANA or GoPay wallet details, are self-serve inside your account dashboard. Log in and go to the account settings section.
Here is how we approach data handling in practice — from the moment you create an account to the point you request its closure.
Active account data is held while your account is open. Transaction records tied to your e-wallet payments are retained as required under applicable financial law. When you close your account, we process deletion of personal identifiers in line with our retention schedule.
We use cookies and local storage to maintain your logged-in session and remember device preferences across lobby visits. You can manage cookie behavior in your browser settings; disabling certain cookies may affect how the account dashboard performs on mobile.
Access to your faristogel account is protected by your login credentials. We recommend using a unique password and avoiding shared devices for account access. If you notice activity you do not recognize, use the account settings page to update your credentials immediately.
When we update this privacy policy, the revised version is published on this page with the date it takes effect. For significant changes, we will notify you through your registered contact channel — either email or an account notification visible after login.
Answers to the questions we hear most often about how faristogel handles account data, privacy rights, and data requests.
We collect the details you enter during registration — name, contact information, and the payment method you link (such as DANA or GoPay). We also collect login activity, device identifiers, and session data when you access your account. This is used to operate and secure your account.
We do not sell your personal data. Data is shared only where necessary to process your transactions — for example, with your e-wallet provider when you make a deposit or withdrawal via GoPay or ShopeePay — or where required by applicable law in your eligible region.
Log in to your account and open the account section from the dashboard. Your transaction records, linked payment methods, and account details are listed there. For a broader data summary, send a request to the privacy contact email shown in your account help section.
Most account details — including your contact information and linked wallet — can be updated directly in account settings after login. If a field is not editable, raise a correction request through live chat or the support email, and our team will process the update.
After account closure, personal identifiers are deleted according to our retention schedule. Transaction records may be retained for the period required under applicable financial regulations in your region. You can ask about your specific record by contacting support with your account ID.
A transaction record is created on the faristogel side and is visible in your account history. The data your e-wallet provider — DANA, GoPay, or ShopeePay — holds about that same transaction is governed by their own privacy policy, not ours. Check their documentation directly for details.